Quality & HSE

Quality is a document trail, not a promise.

Our Project Quality Assurance Plan (powergreen/QAP/001) and Occupational Health & Safety Policy (powergreen/HSE/PCY01) govern every project we run. This page is a public summary of both.

Why the plan exists

The Project Quality Assurance Plan is written during the planning phase of the plant, before a single crate is ordered. Its audience is the project manager, the project team, the sponsor and the client's senior reviewers — and it exists to settle nine questions in writing.

  • Ensure quality is planned, not assumed
  • Define how quality will be managed
  • Define the quality assurance activities
  • Define the quality control activities
  • Define the acceptable quality standards
  • Define the corrective action measures
  • Define the critical inspection points and their frequencies
  • Define the sampling size
  • Define the quality procedures

Reference standards

Quality management is carried out in relation to the following international and national norms.

●ISO 9001 — Quality management systems
●ISO 14001 — Environmental management
●BS OHSAS 18001 — Occupational health & safety
●ISO ICS 29 — Electrical engineering and installation
●BS 8888 — Engineering drawings
●QCS — Qatar Construction Standard
●IEC 62446 and OVE/ONORM E8001 — PV testing and commissioning

In addition, the client's own prescribed standards for design, testing and commissioning are subject to compliance on every project.

Three practice groups

At the highest level, quality management is planning, doing, checking and acting. We break the practice into three groups.

QP

Quality Planning (QP)

Quality can be planned more exactly the fewer the uncertainties are. Planning determines the policies and procedures relevant to the project, defines who is responsible for what, identifies milestones and key performance indicators, and documents compliance.

QA

Quality Assurance (QA)

Assurance ensures project processes guarantee constant quality: following and meeting standards, continuously improving project work, and correcting defects. The quality manager conducts regular process audits and monitors performance metrics day to day.

QC

Quality Control (QC)

Control focuses on acceptable standards and performance. Physical measurements are conducted to verify compliance, and the quality manager ensures every physical and performance standard is met and documented.

The PDCA cycle across the project

Every project process carries its own standard, its own assurance frequency and its own responsible person.

Project processStandardReview frequencyResponsible
Project planningISO 9001Monthly reviewProject Manager
DesignOVE/ONORM E8001 · ISO 9845-1After-action reviewProject Chief Engineer
ProcurementISO 9001Yearly reviewQuality Engineer
Project managementISO 9001Monthly reviewProject Manager
Quality controlISO 9001Semester reviewQuality Engineer
InstallationISO 9001After-action reviewProject Chief Engineer
Testing & commissioningIEC 62446 · OVE/ONORM E8001-6-61After-action reviewProject Manager

What we measure, weekly

Quality is measured weekly through an evaluation form and a dialogue in which problems can be cleared. Measurement equipment must meet ISO standards and carry a valid calibration certificate.

  • Timely fulfilment of all milestones
  • Keeping costs within budget
  • Plant performance — power and produced energy
  • Plant performance — voltage level and current
  • Communication quality between the project parties

How we analyse and improve

Internal audits at planned intervals determine whether the quality management system is actually implemented and maintained — not whether it was once written down.

Analysis

Quality audits, process analysis templates and the Provisional Acceptance Certificate, whose requirements the quality manager has to control and confirm.

Improvement

The Continuous Improvement Process, After Action Reviews and the Plan-Do-Check-Act cycle. Every review, finding and assessment has to end in a process change that is documented, implemented and communicated to everyone affected.

Control tools

Cost-benefit analysis, control charts, benchmarking, design of experiments and statistical sampling — the portfolio our quality control works from.

The document trail

Nine controlled document families stand between a signed contract and an energised plant.

01

Prequalification submittal

Company profile and role, organisation chart with key personnel, ISO certificates, accreditations, local registration, completed projects, plant and equipment list.

02

Site survey report

Objective, location and coordinates, tools used, methodology, drawings, identification and summary.

03

System design and simulation report

Produced with PV*SOL or PVsyst using recent local climate data, and subject to technical review before approval.

04

Material submittal

Supplier profile, detailed BOQ, component data sheets, warranty terms, country of origin and previous approvals.

05

Shop drawings

IFC, infrastructure, solar system and electrical room drawings — verified by the QA/QC engineer for contents, clarity, annotations, line weights, numbering and revision status, then stamped and signed before submission.

06

Method statements and ITP

Scope, definitions, material, tools, manpower, safety requirements, method of installation, connections, system architectures and Inspection Test Plans. Work may not start before a method statement is approved.

07

CRFI, checklists, NCR and CAR

Inspections are carried out within one business day of the request, by quality inspectors only. Non-compliance raises an NCR and a CAR within one business day, and all of them are archived and circulated so they are not repeated.

08

As-built drawings

Red line sketches during construction, consolidated into as-built drawings for final review and approval on completion.

09

O and M manual

Delivered to the end user on completion, in compliance with the client's O&M manual specification.

Four codes decide whether work can start

Every project document comes back from review carrying one of four codes. Only Code A and Code B documents may be present in the construction zone — a Code C or Code D drawing may never be referred to for construction work.

Code A — Approved

Approved as submitted. The document is issued for construction reference.

Code B — Approved as noted

The reviewer marks the points noted; work proceeds against the document as commented.

Code C — Revise and resubmit

The reviewer marks the unsatisfactory findings and states the changes required in the revised document.

Code D — Rejected

Issued only where the document does not comply with the project specification, or where the vendor is disqualified from the project. The reviewer must state the reason.

Document control

What keeps a two-year project from ending with three versions of the same drawing on site.

  • Every document, memorandum and official letter carries a reference number under a numbering scheme agreed between client and contractor.
  • The contractor numbers its own documents, issues the numbers for the sub-contractor's, and the client numbers what it issues itself.
  • Revision numbers and previous versions are marked, and each document carries the name, signature, issue date and approval status of whoever prepared, reviewed and approved it.
  • Document movement registers stay current, and every submission or reception travels with an official transmittal for acknowledgement.
  • Compliance statements are issued in answer to the client's comments on design documents, material submittals, method statements and shop drawings.
  • Engineering design is confidential: three printed controlled copies and one print-and-edit-proof soft copy, released for perusal and approval only.
  • All revisions are archived digitally and physically, filed by type and separated by approval status.

The drawing set

Six drawing families, each with a defined minimum content and all carrying the project title block — a drawing submitted against the wrong title block or the wrong sheet size is rejected on sight.

01

IFC drawings

Issued for construction by the client or end user, who holds sole responsibility for them — yet they are still accepted only after review by the chief design engineer and the project manager, and the accepted version is archived up the project hierarchy.

02

Infrastructure — plan

The whole development area, all boundaries, temporary and internal access routes, fence poles and fence top view, foundation locations, every temporary facility with its area, and the routes of temporary electrical, water and sewage services.

03

Infrastructure — elevation

Installation heights, foundation details, structural arrangements, dead and live loads where civil work is involved, layered materials shown separately, supports, and the location of service conduits and pipelines.

04

Solar system — plan and structural

Panel size and identification, support locations, string routing, cable containment, combiner box and inverter room locations — plus the mounting assembly, preferably in isometric view, with its material properties.

05

Electrical room

A wiring diagram with component count, arrangement and specification, cable sizes, terminations, load capacities and load details; and an electrical drawing with room size and elevation, component locations, fixation details, cable routes and containment, power outlets, communication ports and the loads on each component.

06

Red line and as-built

A minor site deviation is raised in a site meeting with the project and design managers, agreed by mutual consent, hatched in red over the approved drawing and submitted with the construction manager's comments — then consolidated into as-builts, signed by the construction manager and referenced to the IFC drawing numbers.

How material gets bought

Procurement is a quality process before it is a purchasing one. Six controls run the cycle from a purchase request to an inspected crate on site.

01

Organisation

A dedicated procurement and logistics team works alongside the quality control team, so the manufacturer's shipment norms and the inspection on arrival are handled by people who talk to each other.

02

Documentation

Every purchase request draws quotations from at least three suppliers into a comparative statement. The end user of the material decides strictly on compliance to specification, quality and price — and the statement is archived with the purchase order.

03

Material inspection

The QA/QC engineer inspects and the QA/QC manager verifies. Procurement carries the responsibility of making sure nothing reaches the project without passing quality inspection.

04

Non-conformity

Non-compliance raises an NCR to the procurement team, who take it back to the supplier for corrective action.

05

Corrective action

Procurement makes sure the supplier actually performs the action prescribed by quality control, and material received or modified under a corrective action is inspected again.

06

Continuous improvement

A report on a non-conforming item has to end in a corrected practice, not only a replaced part — and suppliers qualified to ISO 9001 must be able to demonstrate how they changed theirs.

Sub-contractors

Sub-contractors are selected on a thorough analysis of what the company can actually contribute to the project. Where they are involved we keep total responsibility for project quality control and add members of their team to ours. Nothing is awarded before a prequalification submittal has been reviewed.

  • Company profile
  • The company's role in the project
  • Organisation chart with key personnel and their contact details
  • ISO certificates
  • Recognition or accreditation from a globally recognised authority
  • Registration with the local government body
  • Previously completed projects
  • Plant and equipment list

Material sampling and verification criteria

What gets looked at, how much of it, and which papers have to arrive with it. Material is inspected against a valid delivery note stamped by the stores in charge — no delivery note, no inspection, no release to construction.

SectionItemVisual inspectionDetailed inspectionDocuments verified
Vital project materials and equipment for the solar systemSolar photovoltaic panels100% on unpacking and installationRandom samples based on string polarity testingFlash reports · warranty letter · country of origin · factory inspection test reports
Solar inverters100% on unpacking and installation1 in 500Warranty letter · country of origin · certificate of conformity
Mounting structure100% on unpacking and installation—Warranty letter · country of origin · mill test certificate
DC, AC and communication cables100% on unpacking and installation—Mill test certificate · country of origin · warranty letter
SwitchgearRandom 1 in 100—Warranty letter · certificate of conformity
Energy meters100%—Calibration certificate · warranty letter
Cable containment1 in 500 pieces—Mill test certificate
Monitoring and controlMonitoring and control elementsIdentify physical damage, if any——
Civil work elementsCementVerification of brand only——
Reinforcement materials1 in 500—Mill test certificate
AggregatesInspection for uniformity——

Special conditions and exclusions

  • Photovoltaic panels and mounting structure are not taken out of the box or bundle for inspection — the site supervisor reports any damage found on unpacking for installation, and the QA/QC engineer records it officially.
  • Fasteners are subject to random sampling.
  • Minor manufacturing defects on mass-produced items — fasteners, cable glands, grommets, cable ties — are excluded from the NCR and CAR procedure.
  • Minor packaging damage that has not and could not damage the material inside may be ignored.
  • A CRFI-MI is raised to the client for any material inspection that needs the client's attention; those materials are released for construction only once that request is approved.

Inspection discipline

  • No equipment or power tool is used at site beyond its designed age of use.
  • Power tools with structural damage are withdrawn from site.
  • Test equipment without a valid calibration certificate raises an NCR.
  • Material is inspected against a valid delivery note and the approved material submittal before it is released to construction.
  • Storage conditions are verified against the manufacturer's recommendation first.
  • Random sampling and verification criteria follow the approved ITP.

Competence and the workplace

Quality responsibilities are only assigned to people qualified to carry them — on education, training, skills and experience. We regard employees as our greatest asset, which is a sentence worth very little unless a procedure stands behind it.

Training requirements review

Each department manager identifies the competency needs of everyone performing work that affects quality, drawing on job requirements, internal audit reports and corrective action activities. An annual review with every employee covers both their training needs and whether last year's training actually worked.

On the job and formal training

Every employee receives informal on-the-job training from the responsible area supervisor. After a 60-day trial period new and transferred employees are evaluated against the position requirements before qualification is awarded. Specialised skills such as welding and soldering are formally certified.

Induction and records

New employees receive their induction into the quality system from the Quality Engineer, and the HR administrator maintains the record of education, skills, experience, training and qualifications for every employee.

Work environment

A facility management procedure covers the human and physical factors that let people produce conforming work: basic human needs, safety and ergonomics, light, personal space allowances, cleanliness, heat and humidity, space — and language.

Before mobilisation

Management meets internally before the project starts to agree what a safe work zone requires here, then observes the work environment for hazards from installation through to handover, with quality control documenting every identification and the corrective action taken.

Delivery of completed works

Acceptance is standardised into four steps, so nobody has to argue about what finished means.

1 · Startup

PV power plant startup and commissioning with the grid operator.

2 · Provisional Acceptance Certificate

A four-hour performance test, the small deficiencies list, the spare parts list and the plant operation manual.

3 · Complete documentation

Component warranties, as-built drawings, complete plant documentation and component data sheets.

4 · Final Acceptance Certificate

Yield inspection over the warranty period — the plant is accepted on what it produced, not on what it promised.

Occupational health and safety

We have zero tolerance towards unsafe practice. We believe most work-related injuries and diseases are preventable and that a zero-accident target is the only one worth setting.

Commitment

Managers and supervisors carry primary responsibility for providing and maintaining a working environment that is safe and without risks to health.

Fitness for the job

We employ only medically checked and physically fit personnel, according to the nature of the job.

Monthly inspections

The health and safety representative undertakes a monthly workplace inspection, convenes a monthly OH&S meeting and tables an inspection report at the staff meeting.

Employee consultation

Employees have the most detailed knowledge of the work processes, so every worker is encouraged to report any health and safety matter directly to their supervisor or the safety representative.

Induction and training

Every new employee is briefed on the HSE policy during induction; supervisors attend OH&S awareness training and the safety representative attends regular refresher courses.

Incident response

Secure the scene, treat the injured, alter nothing until enquiries are complete, photograph and sketch the site, gather witness accounts and report to the relevant authorities.

Review of the system

The OH&S policy and its procedures are reviewed periodically against the effectiveness of each element and against changes in labour regulation.

The people accountable for quality

Named roles carry named responsibilities — the structure our Project Quality Assurance Plan is built on.

EK

Emad Khairy

Project Chief Engineer

Quality audits, mentoring and training

AK

Arun Kumar

QA / QC Engineer

Quality control and documentation

PM

Project Manager

Total quality management

Weekly project, management and document reviews

HR

HSE Representative

Occupational health & safety

Monthly workplace inspections and incident investigation

Glossary

The abbreviations used in our quality documentation.

CADComputer aided designing
CARCorrective action report
CRFIContractor's request for inspection
EPCEngineering, procurement and construction
ITPInspection test plan
NCRNon-compliance report
PACProvisional acceptance certificate
FACFinal acceptance certificate
PDCAPlan, do, check, act
PVPhotovoltaics
BIPVBuilding-integrated photovoltaics
QMSQuality management system
WMSWork method statement
Vital worksWorks whose interruption, inconsistency or incompletion would deviate the project schedule
LPDLitres per day — the sizing unit for solar thermal systems
kWpKilowatt peak — the rated output of a PV array under standard test conditions
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